Privacy Policy

We may ask for personal information such as name, date of birth, address, telephone number, and e-mail address when a user makes use of this website.

The purposes for which we collect and use personal information are as follows
(1) To provide and operate our services
(2) To respond to user inquiries (including to confirm the identity of the user)
(3) To send e-mail notifications of new features, updates, campaigns, etc. of the service the user is using and other services provided by us
(4) To send maintenance, important notices, etc., as necessary.
(5) To identify users who violate the Terms of Use or who attempt to use the service for unauthorized or improper purposes, and to refuse their use.
Purposes incidental to the above purposes of use

The Company shall change the purpose of use of personal information only when it is reasonably recognized that the purpose of use is related to the purpose of use before the change.
In the event of a change in the purpose of use, the Company shall notify the user of the changed purpose by the method prescribed by the Company or publicly announce it on this website.

We will not provide personal information obtained with the consent of the individual to any third party without the consent of the individual, except as otherwise required by law. We will disclose, correct, add, delete, or notify the purpose of use of personal information at the request of the individual in accordance with the law, and respond appropriately to any comments or inquiries.

When we receive a request for disclosure of personal information from an individual, we will disclose the information to the individual without delay. However, we may decide not to disclose all or part of the information in any of the following cases, and if we decide not to disclose the information, we will notify you to that effect without delay.

(1) If there is a risk of harm to the life, body, property, or other rights or interests of the person or a third party
(2) If there is a risk of significant hindrance to the proper conduct of our business
(3) If it would otherwise violate the law

Notwithstanding the preceding paragraph, in principle we will not disclose non-personal information such as historical information and characteristic information. (2) In principle, the Company will not disclose information other than personal information, such as historical information and characteristic information.

If the User's personal information held by the Company is incorrect, the User may request the Company to correct, add, or delete (hereinafter referred to as "correct, etc.") his/her personal information in accordance with the procedures prescribed by the Company.
If we receive a request from a user as described in the preceding paragraph and deem it necessary to respond to the request, we will make corrections, etc. to the relevant personal information without delay.
In the event that the Company makes corrections, etc. based on the preceding paragraph, or decides not to make such corrections, etc., the Company will notify the User of such decision without delay.

(1) When we receive a request from an individual to stop using or delete (hereinafter referred to as "stop using, etc.") his/her personal information on the grounds that it has been handled beyond the scope of the purpose of use or that it has been obtained through wrongful means, we will conduct the necessary investigation without delay.
(2) If, based on the results of the investigation described in the preceding paragraph, we determine that it is necessary to comply with the request, we will suspend the use of the relevant personal information without delay.

The contents of this policy may be changed without notice to the user, except as otherwise provided by law or otherwise in this policy.
Unless otherwise specified by the Company, the revised Privacy Policy shall take effect from the time it is posted on this website.

Please direct any inquiries regarding this policy to our contact below.
Kobe Beef 511 Privacy Policy Contact
(03-6685-0511)